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Features

Extensive List of Features Included

Every customer has access to a full range of enterprise-grade features such as auto-attendant, voicemail-to-email, live call forwarding, video conferencing, and the list goes on. Staff can stop wishing they had the same tools available in private sector enterprises, and start using them each day to do their jobs better, faster and easier.

Always Adding More

At Carolina Digital Phone we are always working with our engineering team to add new features and enhancements. Normally, we have a release of new features twice a year based on user input. So if you have something you would like added let us know and it might be in our next update. 

Below is a list of almost all of the current features available to you as an End-user, Office Manager or Administrator of your services with us. Some features are limited in use based on the permissions you might have.

All Plans Include

General

Text Messaging

Video & Conferencing

Fax

Call Pick Up

Paging & Intercom

Call Transfer

Please provide us with some basic information below, and a pre-sales voice engineer will contact you quickly. In a hurry? Our pre-sales engineering team will take your call from 8 AM until 5:00 PM EST by calling this fast-pass direct number: (336) 560-4400.

Let's Start a Conversation

Available Integrations

Microsoft Teams

integration microsoft teams

Chrome Extension

Integrations Google Chrome Extension

CRM

Integrations CRM

& More!

contact support icon

Don’t see an integration that you need? Please, talk with sales.

Video, Conferencing & Webinars

Business Team Video Collaboration

Business Team Video Collaboration (with Webinar)

Enterprise
Web Conferencing

Conferencing with Dedicated Bridge

Call Center

General

Automatic Call Distribution

Monitoring

no ability to talk to either agent or caller

one-way audio with agent only

full two-way audio with agent and caller

Call Queue Features

Please provide us with some basic information below, and a pre-sales voice engineer will contact you quickly. In a hurry? Our pre-sales engineering team will take your call from 8 AM until 5:00 PM EST by calling this fast-pass direct number: (336) 560-4400.

Let's Start a Conversation